Reporting to show who the email was sent to | Voters

Reporting to show who the email was sent to

backlog

Georgina Doyle

Currently if an email is sent from Head Office the customer can't see which locations they selected or any of the search criteria. This is a frequent request we get to make the reporting more clear and make it easier to see who they sent to.

April 26, 2024

Oskar Smith

Still a very common support query. Customers should really be able to self-service this info. Example today:

https://chat.google.com/room/AAAAY0TYMxg/OwV0WmLFJPw/OwV0WmLFJPw?cls=10

Oskar Smith

Bumping this, as it does look like it generates a fair bit of noise on support channels. 
Examples:
https://chat.google.com/room/AAAAY0TYMxg/DiynXAoPus0/DiynXAoPus0?cls=10
https://chat.google.com/room/AAAAY0TYMxg/mB1gaunNWDs/mB1gaunNWDs?cls=10
I'd probably extend this to say, it's not just "which location" but all targeting, covered in this similar, related FR:
https://product.airship.co.uk/airship/p/ability-to-view-the-audience-and-venue-targeting-that-an-email-was-sent-to-help

Georgina Doyle

marked this post as

backlog

Andrew Whiteley

Do you think something like this should live on the campaign report screen? A summary of what the search criteria was?

Georgina Doyle

Andrew WhiteleyYeah, it should sit under the sent > report section I think